Legal

Privacy Policy

Last updated: May 2, 2026

Who we are

Arch Sheet Metal is a family-owned HVAC and custom sheet metal business serving the Wasatch Front in Utah. Our website is at archsheetmetal.com.

Information we collect

When you submit the "Get a Callback" form, we collect:

  • Your name
  • Phone number
  • Email address (if provided)
  • Zip code (if provided)
  • Service type and description of your project
  • Preferred callback window
  • Photos you choose to attach (stored securely, not shared)

We also collect standard web server logs (IP address, browser type, pages visited) that are retained for up to 30 days for security and diagnostic purposes.

How we use your information

We use the information you provide to:

  • Contact you to discuss your project and provide a quote
  • Schedule and coordinate service visits
  • Send follow-up communications about your project

We do not use your information for marketing unrelated to your inquiry. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Data storage and security

Your information is stored on secure servers. We take reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure, but we do our best.

Data retention

We retain contact form submissions for up to 2 years, or until you request deletion. Completed job records may be retained longer for warranty and accounting purposes.

Your rights

You can ask us to:

  • Confirm what personal data we hold about you
  • Correct inaccurate information
  • Delete your personal data

To exercise these rights, contact us via the callback form. We'll respond within 30 days.

Cookies

This site uses only essential cookies for basic functionality (theme preference). We do not use tracking cookies or third-party analytics at this time.

Changes to this policy

If we make significant changes to this policy, we'll update the date at the top of this page. Your continued use of the site after changes constitutes acceptance.

Contact

Questions about this policy? Use the contact form.